Once you receive your PUK code, you will need to enter it into your phone to set a new PIN code. The Unblock SIM screen will display your PUK code and will give you instructions for unblocking your SIM Card. From the My Phone/Device screen, select the Unblock SIM Card link under the My Make & Model heading. You can obtain your phone's PUK code from your carrier in one of these ways: Log in to Your account.online Use a Technical Support Chat Contact your carriers Customer Care Get Your Phone's PUK Code Online Go to the Phone/Device page. If your SIM card becomes locked, you will need to get a PUK code from your phone carrier to unlock your SIM card. A PUK (PIN Unlock Key) code is required to unlock SIM cards that have become locked following three successive incorrect PIN entries. These directions are for an AT and T phone, but other than that, are the same for any carrier.
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